(800) 300-7847


Wash Away Age. Preserve Beauty

Special rugs require special service. Whether you need rug repairing, cleaning, washing, or refurbishing Medallion can help. In addition to free pick-up and delivery, Medallion can help assess how to best preserve, clean, or wash your rug depending on the construction, age, materials, and condition. Rug cleaning and care requires more refinement and experience with age. Let Medallion be your secret to keeping your rug pristinely beautiful for generations.


Free Pickup

Within 40 miles of our downtown Palo Alto, California

Free Delivery

Within 40 miles of our downtown Palo Alto, California


Safety precautions. No in-store appointment necessary.
Free Pickup
Free Delivery
COVID-19 Precautions
- Within 40 miles of our downtown Palo Alto, California
- Safety precautions. No in-store appointment necessary.

Pet Stain or Spill?

No Problem. Talk to our cleaning specialist today to see how we can help.

Request Your Service Today

How Our Service Works?

Wash Process Step 1

1 . Inspection

Wash Process Step 2

2 . Dust & Vacuum

Wash Process Step 3

3 . Hand Washing

Wash Process Step 4

4 . Controlled Dry

Wash Process Step 5

5 . Repair (If Applicable)

Wash Process Step 6

6 . Final Inspection

Wash Process Step 6

7 . Delivery & Installation

Never lower your expectations

Schedule an appointment with an expert today

No In-Store Appointment Necessary
Specialized Analysis for Cleaning Plan
COVID Safety Precautions
Trusted & Convenient Service
Free Pickup and Dropoff
Carefully Hand Washing Process

Other Services


Area Rug Appraisals

To properly insure your collectible handmade area rugs, you will need to be able to provide your insurance company with up to date documentation. Medallion Rug Gallery enables each of our customers to receive free rug appraisals every three years to help you meet this requirement.

Rug Pad

Rug Pads for any Surface

If your area rugs have a tendency to move, we have the perfect solution. Simply contact us today to schedule a free custom installation of our invisible pads, and you will never need to worry about your handmade rugs moving again.


Yearly In-Home Area Rug Rotation

Rotating each of your handmade area rugs on a yearly basis will ensure that they receive even exposure to traffic, wear and light. To assist you with this process, we offer a free yearly rug rotation to all of our valued customers.


In-Home Consultation

Medallion Rug Gallery offers free in-home consultations to help you measure and select the appropriate rug size and style for your home or office, in addition to rug appraisals, rug pad installation and more. As an added bonus, we will also pick-up and return your rugs for free if they need to be cleaned, repaired or restored.

To schedule a service,
you can complete our online service request form or call us at

(800) 300-7847

Free Services
(800) 300-7847